{"id":339,"date":"2025-06-18T11:07:35","date_gmt":"2025-06-18T09:07:35","guid":{"rendered":"http:\/\/135.225.31.53\/?page_id=339"},"modified":"2025-10-20T15:47:06","modified_gmt":"2025-10-20T13:47:06","slug":"servicii-suport-2","status":"publish","type":"page","link":"https:\/\/www.itscoutglobal.com\/en\/servicii-suport-2\/","title":{"rendered":"IT support services"},"content":{"rendered":"
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Suport & Abonamente - Suport IT flexibil pentru orice nevoie<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t
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Pachet Starter<\/h4>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t
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Suport esen\u021bial, monitorizare 24\/7, update-uri automate<\/p>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t

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de la 200 lei\/lun\u0103<\/h6>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t
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Suport IT de baz\u0103<\/p>

  • Asisten\u021b\u0103 pentru probleme minore software \u0219i hardware.<\/li>
  • R\u0103spuns rapid prin e-mail sau chat.<\/li><\/ul>

    \u00a0<\/p>

    Monitorizare 24\/7<\/p>

    • Supravegherea serverelor \u0219i aplica\u021biilor critice.<\/li>
    • Alerta automat\u0103 pentru orice incident major.<\/li><\/ul>

      \u00a0<\/p>

      Update-uri \u0219i patch-uri software<\/p>

      • Actualiz\u0103ri regulate pentru sistemele de operare \u0219i software esen\u021bial.<\/li>
      • Corec\u021bii de securitate pentru a preveni vulnerabilit\u0103\u021bi.<\/li><\/ul>

        \u00a0<\/p>

        Backup de baz\u0103<\/p>

        • Backup automat zilnic pentru fi\u0219iere critice.<\/li>
        • Restaurare rapid\u0103 \u00een caz de pierdere a datelor.<\/li><\/ul>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t
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          Tip client:<\/strong><\/p>
          Micro-companii, freelanceri, start-up-uri<\/td><\/tr><\/tbody><\/table>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t
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          Pachet Medium<\/h4>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t
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          Suport complet, optimizare software \u0219i cloud, raportare lunar\u0103<\/p>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t

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          de la 500 lei\/lun\u0103<\/h6>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t
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          Suport IT complet<\/p>

          • Asisten\u021b\u0103 rapid\u0103 prin e-mail, chat \u0219i telefon.<\/li>
          • Rezolvarea problemelor software \u0219i hardware critice.<\/li>
          • Suport pentru echipe multiple \u0219i aplica\u021bii de business.<\/li><\/ul>

            Monitorizare avansat\u0103 24\/7<\/p>

            • Supraveghere servere, aplica\u021bii \u0219i re\u021bea.<\/li>
            • Alertare imediat\u0103 \u00een caz de probleme sau downtime.<\/li><\/ul>

              Update-uri \u0219i optimizare software<\/p>

              • Actualiz\u0103ri automate pentru sistemele de operare \u0219i aplica\u021biile esen\u021biale.<\/li>
              • Optimizare periodic\u0103 pentru performan\u021b\u0103 \u0219i securitate.<\/li><\/ul>

                Backup complet \u0219i recuperare rapid\u0103<\/p>

                • Backup automat zilnic pentru date critice \u0219i baze de date.<\/li>
                • Restaurare rapid\u0103 \u00een caz de incidente sau pierdere de date.<\/li><\/ul>

                  Raportare lunar\u0103 detaliat\u0103<\/p>

                  • Raport complet al activit\u0103\u021bii IT, uptime, incidente rezolvate \u0219i recomand\u0103ri de optimizare.<\/li><\/ul>

                    Consultan\u021b\u0103 tehnic\u0103 periodic\u0103<\/p>

                    • Recomand\u0103ri pentru \u00eembun\u0103t\u0103\u021birea infrastructurii \u0219i a securit\u0103\u021bii IT.<\/li>
                    • Plan de upgrade \u0219i scalare pentru cre\u0219terea afacerii.<\/li><\/ul>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t
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                      Tip client:<\/strong><\/p>
                      Companii mici \u0219i medii, 10\u201350 angaja\u021bi<\/td><\/tr><\/tbody><\/table>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t
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                      Pachet Business Custom<\/h4>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t
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                      Planul Custom Business este destinat companiilor mari sau celor cu nevoi IT complexe. Oferim solu\u021bii personalizate, scalabile \u0219i complet integrate, care acoper\u0103 infrastructura, cloud, software, securitate \u0219i suport dedicat.<\/p>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t

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                      ofert\u0103 individual\u0103<\/h6>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t
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                      Suport IT dedicat 24\/7<\/p>

                      • Echip\u0103 dedicat\u0103 pentru interven\u021bii rapide \u0219i consultan\u021b\u0103 continu\u0103.<\/li>
                      • Prioritate maxim\u0103 pentru toate solicit\u0103rile \u0219i problemele critice.<\/li><\/ul>

                        \u00a0<\/p>

                        Monitorizare \u0219i optimizare avansat\u0103<\/p>

                        • Monitorizare complet\u0103 a serverelor, aplica\u021biilor \u0219i re\u021belei.<\/li>
                        • Optimizare constant\u0103 pentru performan\u021b\u0103 \u0219i securitate.<\/li>
                        • Analize predictive pentru prevenirea incidentelor.<\/li><\/ul>

                          \u00a0<\/p>

                          Licen\u021biere \u0219i management software personalizat<\/p>

                          • Consultan\u021b\u0103 \u0219i gestionare complet\u0103 a licen\u021belor IT.<\/li>
                          • Integrare ERP, CRM \u0219i alte aplica\u021bii critice.<\/li>
                          • Actualiz\u0103ri automate \u0219i compliance garantat.<\/li><\/ul>

                            \u00a0<\/p>

                            Solu\u021bii Cloud \u0219i infrastructur\u0103 scalabil\u0103<\/p>

                            • Cloud privat, public sau hibrid, personalizat pe nevoile afacerii.<\/li>
                            • Migrare f\u0103r\u0103 downtime \u0219i integrare complet\u0103 cu sistemele existente.<\/li>
                            • Virtualizare, containere \u0219i orchestrare pentru flexibilitate maxim\u0103.<\/li><\/ul>

                              \u00a0<\/p>

                              Backup, continuitate \u0219i securitate avansat\u0103<\/p>

                              • Solu\u021bii de backup \u0219i recuperare complet\u0103, testate periodic.<\/li>
                              • Protec\u021bie avansat\u0103 \u00eempotriva atacurilor cibernetice \u0219i pierderii de date.<\/li>
                              • Planuri de continuitate a afacerii \u0219i disaster recovery.<\/li><\/ul>

                                \u00a0<\/p>

                                Raportare \u0219i consultan\u021b\u0103 strategic\u0103<\/p>

                                • Raport detaliat lunar sau trimestrial, cu recomand\u0103ri de optimizare.<\/li>
                                • Plan de dezvoltare IT pe termen mediu \u0219i lung.<\/li><\/ul>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t
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                                  Tip client:<\/strong><\/p>
                                  Companii mari, proiecte enterprise, infrastructur\u0103 complex\u0103<\/td><\/tr><\/tbody><\/table>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t
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                                  Beneficii principale<\/strong><\/h3>

                                  • Uptime \u0219i performan\u021b\u0103 maxim\u0103 pentru sistemele de business.<\/p><\/li>

                                  • Suport complet pentru echipe \u0219i aplica\u021bii critice.<\/p><\/li>

                                  • Siguran\u021b\u0103 \u0219i protec\u021bie a datelor cu backup \u0219i recuperare rapid\u0103.<\/p><\/li>

                                  • Acces la recomand\u0103ri \u0219i optimiz\u0103ri strategice pentru infrastructur\u0103.<\/p><\/li><\/ul>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t

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                                    Servicii extra \/ Proiecte IT la cerere<\/h4>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t
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                                    Achizi\u021bie echipamente & configurare<\/p>

                                    • 1.000 \u2013 5.000 lei \/ proiect<\/li>
                                    • Servere, PC-uri, echipamente re\u021bea, instalare \u0219i configurare ini\u021bial\u0103.<\/li><\/ul>

                                      \u00a0<\/p>

                                      Implementare solu\u021bii cloud<\/p>

                                      • 2.500 \u2013 15.000 lei \/ proiect<\/li>
                                      • Migrare cloud privat\/public\/hibrid, integrare ERP\/CRM.<\/li><\/ul>

                                        \u00a0<\/p>

                                        Licen\u021biere software & management<\/p>

                                        • 200 \u2013 1.500 lei \/ lun\u0103<\/li>
                                        • Gestionare licen\u021be, actualiz\u0103ri, compliance.<\/li><\/ul>

                                          \u00a0<\/p>

                                          Backup & Disaster Recovery<\/p>

                                          • 500 \u2013 3.000 lei \/ lun\u0103<\/li>
                                          • Solu\u021bii automate pentru date critice, testare \u0219i restaurare rapid\u0103.<\/li><\/ul>

                                            \u00a0<\/p>

                                            Consultan\u021b\u0103 IT strategic\u0103<\/p>

                                            • 150 \u2013 350 lei \/ or\u0103<\/li>
                                            • Analiz\u0103 infrastructur\u0103, recomand\u0103ri optimizare \u0219i scalare.<\/li><\/ul>

                                              \u00a0<\/p>

                                              Securitate IT \/ Cybersecurity<\/p>

                                              • 1.000 \u2013 5.000 lei \/ proiect<\/li>
                                              • Audit securitate, firewall, antivirus, monitorizare amenin\u021b\u0103ri.<\/li><\/ul>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t
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